We've talked a lot about legal cases on the show, but this week Ewan brings our attention to other effective ways to handle disputes. Mediation can be a useful part of any dispute resolution process and help lower the temperature, especially in particularly charged cases. Ewan argues it's also a great way for companies to manage bad press as the mediation process is usually kept confidential. He shares why mediation is often a better choice and why it's not used as much as it should be.
Then Cam dives into the ugly saga of BrewDog, a popular beer brewer that hails from Scotland. Hundreds of former and current employees published an open letter blasting the company and its CEO, James Watt, for creating a toxic work environment driven by fear. The allegations are serious and could damage the brand, but maybe not as much as Watt's reply. The CEO published a hasty response to Twitter around the same time staff leaked an internal memo, exposing the contradiction in the beer brand's messages. As the old PR adage goes, when you're in a hole, stop digging! Unfortunately, Watt appears to only have a shovel. We look at each sordid twist and turn in the dispute, which is likely to give the company's leaders and investors the ultimate hangover.
In Check This Out, Ewan talks about the race to space while Cam looks at internet culture and how Gen Zers are ridiculing millennials.
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Links and Show Notes
- Episode #59: Apple Employees Reject Work from Home Plan in Public Letter - PR & Law Podcast
- A Popular Podcast Dug Into Bon Appetit's Racism Scandal. Then its Own Host was Accused of Creating a 'Toxic' Workplace - Washington Post
- An Open Letter to BrewDog - Punks with Purpose
- Our Response from James Watt's Apology - Punks with Purpose
Check This Out
- What Space Billionaires Cost Us - What Next: TBD Podcast (Slate)
- What is 'Cheugy'? You Know It When You See It - New York Times
- How a 17 Year Old's Birthday Party Became the Biggest Thing on the Internet - New York Times
- Tik Tok Teens and K Pop Stans Say They Sunk Trump Rally - New York Times
Ewan Christie is an employment lawyer and partner at Duntrune LLP in Toronto, Canada.
Cam MacMurchy is a corporate communications executive with a multinational technology company listed in Hong Kong and curator of the Digital Bits PR and Communications newsletter. He also contributes to Apple news website 9to5Mac and shares his thoughts on PR, media, travel, and technology on his website.